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Refund Policy
Refunds / Warranty Claims / Replacement Products

1. All the products that we sell come with a warranty, please refer to the "Warranty" tab within the product description of each item for full details.

2. If the product arrives damaged or "dead on arrival", we will arrange a replacement or a full refund.

3. If the product develops a fault after delivery, we will assess your claim and offer a replacement, full refund or another remedy in accordance with consumer guarantees.

4. All the products that we sell come with guarantees that cannot be excluded under the Australian Consumer Law.

5. You are entitled to a replacement or a refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.

6. You are also entitled to have the goods repaired or replaced if the goods fail to be of an acceptable quality and the failure does not amount to a major failure.

You may contact us by:
Email: service@shoppinglane.com.au
Phone: 1300 889 718
Or by submiting a form
 

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All prices are in Australian Dollars (AUD), unless otherwise stated.
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ShoppingLane supports the Responsible Service of Alcohol.
LIQUOR ACT 2007: IT IS AGAINST THE LAW TO SELL OR SUPPLY ALCOHOL TO, OR TO OBTAIN ALCOHOL ON BEHALF OF, A PERSON UNDER THE AGE OF 18 YEARS.
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